Why do our data have discrepancies
Factors Influencing Billing Determination：
We already know that in international shipping. Determining the freight of the goods is due to the combined effect of the volume of the goods and the weight of the goods. After all, transporting 1KG of cotton and 1KG of iron is definitely not the same price. 1KG of cotton takes up more transportation space, and the higher the transportation cost, the natural transportation price will be more expensive than the same weight of iron.
Automatic measuring equipment：
The following is a video of our daily work, for you to decipher. After the goods arrive at our warehouse, they will be packed and put into our automatic measuring equipment. All the data are automatically measured by the machine, and we cannot change them manually. Using machines to replace manual measurement data will greatly increase the accuracy of data, avoid manual error rates, and improve our work efficiency.
Manual Measurement Verification：
All measurements are made with the machine’s infrared technology. Of course, machines will make mistakes. If the customer is still dissatisfied with the measurement data of the machine or doubts the authenticity of the data, at this time we can also accept the customer’s instruction, manual measurement, and double verification with the data from the machine. Get a more realistic data.
What are the factors that cause the difference?
Firstly, many customers often receive the internal dimensions of the cardboard boxes, which do not include the thickness of the cardboard. This results in differences between us.
Firstly, many customers often receive the internal dimensions of the cardboard boxes, which do not include the thickness of the cardboard. This results in differences between us.
Lastly, volumetric weight calculations involve rounding up. Even if we measure a dimension as 31.1 centimeters, it needs to be rounded up to 32 centimeters for calculating the dimensions of the goods. This is not our rule but a requirement in the international shipping industry, which can also contribute to discrepancies between customers and us.
So, the measurement of the volumetric weight of goods is determined by comparing the actual weight and the dimensional weight, and the chargeable weight is the higher of the two. Various factors, such as customer-provided dimensions, deformation of packaging during transportation, and rounding-up rules, can contribute to differences between the customer’s perceived dimensions and the actual dimensions measured by courier companies. However, accurate measurements are crucial in determining the shipping cost and ensuring efficient logistics operations.
If the difference is too large, LightningCat will also repackage according to the customer’s goods to get a better arrangement, reduce the customer’s volume and weight and save the customer the freight.
